Shipping policy
We currently ship anywhere in the US within the contiguous 48 states.
Most products will be delivered in 3-5 business days BUT can occasionally take longer. Average lead times are as follows:
Small Pedal Karts: 3-5 Business Days (Typically Ships Next Business Day)
Large Pedal Karts: 5-10 Business Days (Typically Ships Next Business Day via LTL)
If you need a product by a certain date (birthdays, holidays, etc.) please call or text us at (210) 920-6953 so that we can further advise.
Once your order is placed you will hear from us in 3 business days with an estimate on lead time, or a tracking number. Many products are delivered via freight company, which will call a day in advance about your delivery. The freight company is ONLY responsible for curbside delivery, and because of this, it is recommended that you have some friends available to help bring it to your garage or backyard (often times the freight company will assist, but we can't guarantee that.) Smaller items (small pedal karts, and accessories,) typically ship out FedEx or UPS ground.
It's the clients responsibility to make sure nothing is missing from the delivery. This can be done simply by referencing the BOL, additionally boxes will be marked (1 of 2, 2 or 2, etc.)
If you have any additional question we can be reached at (210) 920-6953 or info@SuperiorKarts.com